Welcome to the 7-Eleven Business Conversion Program

Shared Commitment

• Believe in the capacity, commitment, character and diversity of our Franchisees and our people
• Develop and support a customer-focused 7-Eleven® team
• Put the customer at the center of all business decisions
• Be accountable for actions and results
• Recognize Franchisees for their hard work and positive contributions
• Accept nothing less than excellent execution from our people
• Actively seek and respect Franchisee input into the business system
• React promptly to remove obstacles and resolve issues as they are identified
• Act with integrity in all dealings with Franchisees
• Trust in Franchisees’ commitment to the success of 7-Eleven®
• Recognize that when 7-Eleven and Franchisees work together as a team to satisfy the customer, we all win!

• Believe in the capacity, commitment, character and diversity of 7-Eleven and your employees
• Develop and support a customer-focused store team
• Put the customer at the center of all business decisions
• Hold yourself and your employees accountable for actions and results
• Recognize your employees for their hard work and positive contributions
• Accept nothing less than excellent execution from yourself and your employees
• Provide constructive input that supports and improves the business system
• Identify obstacles and issues and bring them forward in a positive and productive manner
• Act with integrity in all dealings with 7-Eleven
• Trust in 7-Eleven’s commitment to Franchisees’ success
• Recognize that when 7-Eleven and Franchisees work together as a team to satisfy the customer, we all win!